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Insight

The Right Products Part III

Why should someone choose Arbonne skin products?

What if they like their routine now?

Arbonne does not apply for all my clients. Some people have a routine or brand that they have found really works for them - that’s great! If it suits them and are not looking for a change, they should keep it up! I’m not trying to get everyone on board. First and foremost, my business is about the treatments and services I provide. The products I sell, they are an add-on. I never want someone to feel pressured to buy things from me outside of their treatment. At the end of the day, this aspect of my job is advisory. I won’t be offended by someone not purchasing the products I sell. It’s just another part of the treatment, the customer service. It is an important stage.

I’m not a salesperson by training. Having said that, the benefits of getting a facial then going home and keeping your skin up with high quality products simply makes the most sense. It maintains the best results. I recommend a core set of products at home. I give samples before they buy, especially for the key products. But delivering a good service in the salon and giving the good aftercare products speaks for itself. For example, I sell a product called Age Well in Arbonne’s anti-aging flagship range because many of my clients are looking for anti-aging elements. It comes down to the fact that I feel very strongly in the quality of them. I would be doing them a disservice by not recommending them to follow up with products I think will benefit their skin and give them lasting results.

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The Right Products Part II

What is great skin care?

Put simply: Consistency and using good quality products. Having a morning and nightly routine, then weekly masks and exfoliation as suit a person’s skin type. Nine times out of ten, facial clients want better skin. While getting a facial done with me will have a great impact on my client’s skin, it is also important to have a good routine at home. I can tell if someone is using any products or not.

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The Right Products Part I

Why are good and the right products so important?

How did you find the right products for you and your ladies?

What results were you seeing?

I was seeing smoothness, brightness, more hydration in my skin. I was seeing a radiance to it. For me, I want to wear as little makeup as possible day-to-day and was never much into wearing heavy layers of foundation. So, I wanted to get my skin to a place I could wear minimal make-up. It was about confidence to wake up and not feel I needed to add anything to look my best. I was able to get to that place with these products.

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Massage Part 3

I love to see clients smiling and feeling better within themselves. The feedback I get is sometimes the most uplifting thing for me as well, how great they feel. That’s why I do this job. Providing solutions for clients is why I do this job! I just want people to feel better. The best day I could ever have is when I get a text after saying how amazing they feel. There’s this one person in particular who sends me the kindest messages after her facial appointments and I feel amazing, you are amazing. You really are just incredible. It makes me feel I am doing the right thing and am in the right job. I just want people to feel better, well.

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Massage Part 1

Think of the muscles like a nice piece of steak. You can see the long fibres within the meat, and they all go easily in the same direction. So, a nice, relaxed muscle will look like that steak. When it is tense, it will get little chinks or kinks in the fibres. Taking the steak analogy again, it will look a bit bumpy and have more firm areas that do not want to move as well. So, my job is to take those muscles and to smooth those kinks out.

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Waxing Guide

Most people come away from the experience of waxing thinking it was a lot easier and quicker than they originally thought. I have also heard from clients who have said that it was not as uncomfortable as they expected. They love how long it lasts.

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Paula Garrow
Q&A Time

If you read my last blog, you’ll remember I mentioned a really engaging and thought-provoking interview I had? It covered the key points about my beauty therapy services, my journey, my long, rewarding career and much more! What better way for my clients old and new to get to know me as I share snippets from the interview.

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Paula Garrow
New Format, Same Paula

I felt now was the right time to offer my clients a revamp of my website, some insight via my blog and regular updates through my social media! So, if you’re one of my regulars, or you’ve just found my page, I hope you enjoy exploring my expertise, service and style.

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Paula Garrow